Phoenix Safe House Emergency Shelter
If you are in danger, our emergency shelter (Phoenix Safe House) can be your safe place. We provide a 30 bed emergency shelter to individuals with or without children who are experiencing family violence. We provide a safe haven, meals, support, information, safety planning and referrals to other community resources.
Families are given their own bedroom; those without children may be asked to share a room when space is limited. The shelter is accessible with one bedroom that is wheelchair accessible. Phoenix Safe House is a communal living space and you will share all the facilities outside of your own bedroom. We have a kitchen, a dining room, a living room, TV lounges , a gym and a laundry room. For the children, we have play spaces and a day care facility.
Information or access to shelter is available 24-hours a day, 7-days a week, 365 days of the year. To speak to us about accessing the emergency shelter please call 403-529-1091 or Toll Free 1-800-661-7949
Arriving at the Shelter
When you are ready to leave, we are here for you. You can call our help line at (403) 529-1091. A worker will talk to you about the space availability and make plans for you and your children (if you will be bringing any with you) to come into the Shelter. We can also help arrange transportation to the Shelter if that is a need.
When you arrive, you will meet with staff and complete some very basic paperwork. After that, we will show you to your bedroom. Each bed has clean linens and basic hygiene needs packages. You will be given some time to settle in and get to know where things are. When you are ready, we will go over the Welcome package and will tell you a bit more about what we do.