Volunteer Job Descriptions

Administrative Support

The administrative support volunteer answers the telephone and front door and must be prepared to answer crisis calls and refer to counsellors appropriately, record all incoming and outgoing traffic in the logbook, and be flexible enough to assist the staff in another capacity if necessary.

Children's Program

Children's Program Volunteers provide support to children in MHWSS programs and services. Volunteers can choose to volunteer on a regular scheduled basis or on a "call as needed" basis.

The Children's Program Volunteer may be asked to provide childcare in shelter for women who need to attend appointments, supervise activities i.e.) crafts, reading, playing, etc., provide childcare during support group sessions, take children on outings as arranged by staff and provide basic needs such as diaper, feed, bottle and sooth.


Donations volunteers assist with sorting, picking up donations from retailers, and putting items in the donation rooms.

Household Support

Volunteers assist with maintaining health standards within the shelter. Tasks may include general cleaning duties, preparing bedrooms for new clients, checking expiry dates on food items, washing toys in playroom, tidying linen room, etc.

Kitchen Support/Baking

The Kitchen Support Volunteer prepares meals as outlined in the meal plan. Volunteers have the flexibility to choose the meals they prepare. Supper preparation and serving shifts are available daily from approximately 3:30pm-5:30pm. Volunteers may also prepare baked goods as needed or to be frozen. Baking can be done in shelter or at the volunteer's home.

Management Committees

Volunteer members on committees and the Board of Directors assist in providing the direction and operating expertise necessary for the growth and successful management of Medicine Hat Women's Shelter Society.

Special Events

Volunteers provide their time and skills in assisting with coordinating and staffing fundraising events organized within the community on behalf of Medicine Hat Women's Shelter Society such as casinos, information displays, and annual fundraising events.

For more information on volunteering with us please send your email enquiries to the . . .
Volunteer Coordinator: 

Phone: 403-527-8223

Or fill out the Volunteer On-line Application Form